Privacy Policy

Last Updated: March 22, 2026

Who We Are

This website is operated by Bradley Putters (“we,” “us,” or “our”), makers of handcrafted wooden golf putters since 2016. Our website is bradleyputters.com.

We take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding that information.

 

 

What Information We Collect

Information You Provide Directly

  • Orders & Purchases: When you buy a putter or other product, we collect your name, email address, shipping address, billing address, phone number, and payment information. Payment processing is handled by our third-party payment processor — we do not store your full credit card number.
  • Custom Putter Requests: When you submit a custom order through our product builder, we collect the details you provide about your putter preferences (materials, grip, engraving text, fitting details, etc.) along with your contact information.
  • Booking a Consultation: When you schedule a meeting through our Calendly integration, we collect your name, email address, and any information you include in the booking form.
  • Contact Forms: When you reach out through our contact form, we collect your name, email address, and the content of your message.
  • Reviews & Testimonials: If you leave a review or provide a testimonial, we may display your first name and the content of your feedback on our website.

Information Collected Automatically

  • Browsing Data: When you visit our site, we automatically collect information such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring website.
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to understand how visitors use our site and to support our advertising. See the “Cookies & Tracking” section below for details.
  • Cloudflare: Our website uses Cloudflare for security and performance. Cloudflare may collect IP addresses and other technical data as part of its services.

 

 

How We Use Your Information

We use the information we collect to:

  • Fulfill your orders — process payments, build your custom putter, ship your product, and communicate order updates
  • Respond to inquiries — answer your questions and provide customer support
  • Improve our website — understand how visitors use our site so we can make it better
  • Marketing & advertising — send you relevant information about our products (only with your consent) and run targeted advertising campaigns
  • Prevent fraud — protect against unauthorized transactions and other illegal activity
  • Legal compliance — meet our legal and regulatory obligations

 

 

Cookies & Tracking

What We Use

  • Meta Pixel — Tracks website activity to measure ad effectiveness and deliver targeted Facebook/Instagram ads (Provider: Meta/Facebook)
  • Cloudflare — Security, performance optimization, and bot detection (Provider: Cloudflare)
  • WooCommerce — Shopping cart functionality and order processing
  • WordPress — Site functionality and session management

Meta Pixel

We use the Meta (Facebook) Pixel on our website. This tool collects data about your browsing activity on our site, such as pages visited and products viewed. Meta uses this data to help us show relevant ads to you on Facebook and Instagram, and to measure the effectiveness of our advertising.

You can opt out of Meta’s tracking by:

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser. Note that disabling cookies may affect the functionality of our shopping cart and checkout process.

 

 

Third Parties We Share Data With

We share your information only as necessary to operate our business:

  • Payment Processor — Receives payment and billing details to process your purchase securely
  • Shipping Carriers — Receives name and shipping address to deliver your order
  • Meta (Facebook) — Receives browsing activity via Pixel for advertising and ad measurement
  • Calendly — Receives name and email to manage consultation bookings
  • Cloudflare — Receives IP address and browsing data for website security and performance
  • Amazon Web Services (AWS) — Hosts our website data

We do not sell your personal information to third parties.

 

 

Data Retention

  • Order data: We retain order and transaction records for as long as necessary to fulfill your order, provide customer support, and comply with legal obligations (typically 7 years for tax/accounting purposes).
  • Marketing data: If you opt in to marketing communications, we retain your contact information until you unsubscribe.
  • Browsing data: Automatically collected data is typically retained for up to 26 months, depending on the service.
  • Contact form submissions: Retained for as long as needed to resolve your inquiry, then deleted.

 

 

Your Privacy Rights

All Customers

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You can request details about the categories and specific pieces of personal information we’ve collected about you.
  • Right to Delete: You can request that we delete your personal information.
  • Right to Opt Out: You can opt out of the “sale” or “sharing” of your personal information. Note: We do not sell personal information in the traditional sense, but the use of the Meta Pixel may constitute “sharing” under CCPA. You can opt out using the methods described in the Cookies & Tracking section.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at the information below.

European Visitors (GDPR)

If you are visiting from the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, and port your data. Our legal basis for processing is contract performance (for orders), legitimate interest (for site improvement and security), and consent (for marketing and tracking).

To exercise your rights, contact us at the information below.

 

 

Children’s Privacy

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

 

 

Security

We take reasonable measures to protect your personal information, including:

  • SSL/TLS encryption on all pages
  • Cloudflare security and DDoS protection
  • Secure payment processing through PCI-compliant third-party processors
  • Regular security monitoring and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

 

 

Links to Other Websites

Our site may contain links to third-party websites (e.g., social media, Calendly). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

 

 

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

 

 

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Bradley Putters

Email: [email protected]

Website: bradleyputters.com